By using our website, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before making any purchase.

Use of Website

• You agree to use our website only for lawful purposes and in compliance with all applicable laws.
• You are responsible for ensuring your use of the website does not violate any rights of third parties.

Product Information & Pricing

• We strive to provide accurate descriptions, images and pricing.
• Prices, offers and availability are subject to change without prior notice.
• In case of errors, we reserve the right to correct them and cancel/refund affected orders.

Order Acceptance & Processing

• All orders are subject to acceptance and availability.
• We may refuse or cancel any order at our discretion.
• If we cancel an order after payment, the full amount will be refunded to the original payment method within 7 working days.
• Orders cannot be modified after dispatch.

Customer Accounts

• If you create an account, you are responsible for maintaining confidentiality of login details.
• Notify us immediately if you suspect unauthorized access.

Intellectual Property

• All website content, logos, images and product descriptions are the property of akido.
• Unauthorized use, reproduction or distribution is prohibited.

Limitation of Liability

• To the maximum extent permitted by law, akido is not responsible for any indirect, incidental or consequential damages.
• We are not liable for product misuse, allergic reactions or use contrary to instructions. Patch test is recommended for personal care/fragrance products.

Governing Law & Dispute Resolution

• These terms are governed by the laws of India.
• Any disputes shall be subject to the exclusive jurisdiction of the courts at Baramulla, Jammu & Kashmir.
• Before approaching courts, we encourage customers to first contact our Grievance Officer for resolution.

Grievance Officer (As per Consumer Protection Rules, 2020)

Name: Mohammad Mannan
Designation: Proprietor & Grievance Officer, akido
Email: akido.company@gmail.com
Address: Naseem Bagh B, Sopore, Baramulla, Jammu & Kashmir, 193201, India.

• All grievances will be acknowledged within 48 hours.
• Resolution aimed within 30 days.

Modification of Terms

We may update these terms at any time. Continued use of the website implies acceptance of the revised terms.